OUR SERVICES
Carpet Cleaning
Change to Premiere Carpet Cleaning Service.
With years of experience and state-of-the-art carpet cleaning, Utopia Services is well-positioned to provide you with the best carpet cleaning services in West Hawaii. Why Home & Business Owners Trust Utopia Services.
If you open the phone book or look on the Internet for carpet cleaners, who knows what you’ll find! When you go with Utopia Services, you can trust in our expertise and our experience.
We offer low moisture encapsulation carpet cleaning. This process allows carpets to dry very quickly. Typically carpets are dry before we leave your home. This option is environmentally friendly.
Utopia Carpet Cleaning Specialists
There are many reasons why Stanley Steemer provides the best carpet cleaning service in the nation and right here in Utopia. We hire the best people. They are clean cut, drug free, polite, courteous and screened with a thorough background check. We give you a 2-hour window of arrival so you don’t have to wait around all day for us to arrive. We call when we are on the way. Our carpet cleaning vans are state-of the art. We use our patented hot-water extraction method to clean your carpets after we have pre-vacuumed, and shifted the furniture to the side for a wall to wall cleaning. A final grooming of the carpet fibers gives a clean, uniform appearance. Our service always comes with a smile and our 10-day service guarantee.
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Frequently Asked Questions
The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Utopia Services ’s patented hot water extraction method removes the toughest, deepest dirt safely and gently. Hot water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction from our truck-mounted equipment, extracts deep-down dirt, allergens, cleaning solution, and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
Very low moisture cleaning (VLM for short) is an increasingly popular method of carpet cleaning. VLM is broadly defined in the industry as a method of carpet cleaning that limits drying to 1-2 hours. Encapsulation cleaning (‘encap’ for short) is the most established form of VLM. The process relies on encapsulation chemicals that surround and capture dirt, as opposed to “wet” cleaning that uses detergents and the natural solvent properties of water to loosen the dirt. . The cleaning solution is then allowed to dry, after which the remaining dirt, now “encapsulated”, is removed with simple vacuuming.
We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.
When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes pre-vacuuming, pre-treated carpets and treating for spots. There are no hidden fees or additional charges. Also, we never sub-contract, so our technicians are always background checked, drug tested and properly trained.
- The method we use for cleaning is hot water extraction, commonly referred to as steam cleaning. Stanley Steemer’s patented hot water extraction method removes the toughest, deepest dirt safely and gently. Hot water and a specially formulated cleaning solution are injected deep within the carpet fibers. Then, a powerful suction from our truck mounted equipment, extracts deep-down dirt, allergens, cleaning solution and 95% of the moisture. It’s the cleaning method most recommended by carpet manufacturers.
- Pre-vacuuming of all areas to be cleaned is the first step in our cleaning process. We will do that work for you. That’s why you hire Stanley Steemer; it is all included in our service at no extra charge. Have a cup of coffee and enjoy watching us do that hard work!
- Typically, an area is a room that is up to 300 square feet (that is 15 x 20 or approximately the size of a two-car garage). Living room/dining room combos are considered two areas. Any area over 300 square feet but less than 600 square feet is priced as two areas. Non-standard areas (baths, halls, landings, entryways, walk-in-closets, etc.) are priced separately from the standard areas, usually at a lesser price. Our crews will measure any areas they think may be oversized before charging it as two areas.
- On average, it will take approximately 20 minutes per room. This time can vary greatly depending on the amount of furniture to be moved, how soiled the carpet is, and any necessary spot removal treatments.
- There is no charge to move furniture. Our crews are professionally trained to move, or as we say “shift” your furniture, and then return it to its rightful place when cleaning is completed. There are several items we do not move due to safety reasons such as: pianos, electronics, china cabinets, waterbeds, some large beds, dressers with mirrors, etc. We do ask you remove items off of your furniture like plants, lamps and knick knacks before we arrive. The care of your personal possessions is our main concern. We don’t want items to tip over or fall off the furniture we are moving. We know homes have many family heirlooms that need tender loving care and handling so we ask you to place them in a safe location during the cleaning process.
- Dry time is affected by humidity, temperature and air flow to the area. It can take anywhere between 8-24 hours for the carpet to completely dry, depending on the aforementioned variables. Using fans in any rooms cleaned and turning your air conditioning or heating system on, depending on the time of year, can help accelerate drying time. Be sure to leave the protective blocks under furniture legs and any paper used with upholstered items in place until the carpet and/or furniture is completely dry to avoid any color transfer. You may walk on your carpet immediately after cleaning, but avoid wearing street shoes, as they may re-soil your carpet. We suggest wearing clean rubber soled shoes. Be especially careful when walking from damp, carpeted areas on to non-carpeted areas to avoid slipping.
- We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.
- When comparing prices, make sure you ask a lot of questions and please keep a few things in mind. Our price includes pre-vacuuming, treating for spots, moving (shifting) furniture, and a 10-day satisfaction policy. There are no hidden fees or additional charges. Also, we never sub-contract, so our technicians are always background checked, drug tested and properly trained Stanley Steemer employees. Our technicians wear a red and white uniform, a name badge and drive a bright yellow Stanley Steemer van. We invest a lot into the training of our employees and the cleaning equipment they use to service your homes. This is what allows us to stand behind all of our work. During the past 30+ years we have earned the reputation of being the best carpet cleaning company in Utopia! The Stanley Steemer experience is one we promise you will enjoy!
- We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.